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Healthy Pets Policies – Review


Healthy Pets is an independent specialist insurance company which has been in business since 1996.

Their policies are underwritten by Great Lakes Reinsurance UK which is based in London. 

Claims are administered by Ultimate Pet Partners which is an appointed representative for Ultimate Insurance Solutions Ltd.

Customer Feedback

The claims satisfaction survey conducted by our sister site – Pet Insurance Surveys – in October 2014 ranked Healthy Pets 15th out of the 16 pet insurance companies.  This was obviously concerning but unfortunately we found few other reviews available on the internet to either back up or contradict this finding.    Read Healthy Pets Customer Reviews analysis

Good Points

  • Pet insurance specialists


  • No lifetime policies
  • You pay 15% of vet fees for 5-year-olds and 20% for dogs who are older than this.
  • Cover for cruciate ligament treatment is limited (£500-£1,500 depending on the policy you choose
  • The accident policy does not cover any CT/MRI scans.
  • The other policies have limits for CT/MRI scans (£500-£1,875 depending on the policy
  • Only provide basic travel cover (no quarantine cover etc)
  • Only provide dental cover for accidents

Other Points to Note

  • Will pay for prescription food for up to 4 weeks for each condition.
  • The maximum age for new policies is 7 years old

Policy List

Click on a policy name to view full policy details

Accident Policy – Time Limited Accident Policy – £1,000 per Condition

Bronze Policy – Maximum Condition Policy – £1,000 per Condition

Silver Policy – Maximum Condition Policy – £4,250 per Condition

Gold Policy – Maximum Condition Policy – £7,000 per Condition


Recent Claim Experiences with Healthy Pets?

If you have claimed on a Healthy Pets pet insurance policy in last 12 months it would be great if you could share your experiences with others by completing our 2-minute survey.

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