In this brief article we summarise recent LV= customer reviews available on the web in an attempt to give you the best possible overall view of how LV= is currently performing.
Pet Insurance Surveys
October 2013-October 2014
In October 2014 our sister site, Pet Insurance Surveys, conducted a claims satisfaction survey. Only two responses were received for LV=, both of which rated the claims experiences as 5/5.
Pet Insurance Review
October 2014-March 2015
Of the 4 reviews for LV= pet insurance posted in this period, 3 were rated 2/5 and 1 rated 1/5. The nature of the complaints was different in each case.
The Review Centre
October 2014 – March 2014
There were no reviews posted for LV= pet insurance for the above period.
The Which? pet insurance survey included 34 respondents who were insured with LV=. However there were only enough responses for Which? to publish a rating for value for money (4/5). Overall LV= were ranked 4th in the table of pet insurance providers.
It is worth noting though that every pet insurance provider included in the results achieved either 3/5 or 4/5 for each of the above, and therefore it is difficult to distinguish performance.
We would encourage you to follow the links above to read the reviews and surveys for yourself so you can reach your own conclusions!
There are not really enough LV= reviews to enable us to reach a conclusion so if you have any more information then please do comment below.
Recent Claim Experiences with LV=?
If you have claimed on a LV= policy in last 12 months it would be great if you could share your experiences with others by completing our 2-minute survey.